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customers / case studies

Five named customers. Real production numbers. No composite logos.

This is the page you send your director when they ask who else is running PsychoK in production. Plaid, Mercury, Ramp, Vanta, Linear — plus four anonymized Series B–D stories with the same metrics that named customers see.

Median incident MTTR across 380+ clusters: 6 minutes. Average tooling spend reduction within 90 days: 4.2×. 94% customer retention over three years.

> book --assessment --slot this_week Read the case studies ↓
1,840+ engineering teams 31,400+ open-source stars 9.4T container metrics / yr
named references · production deployments

Five customers. Five real outcomes. Zero composites.

Every card below names a team you can verify on LinkedIn, and quotes a number pulled from their actual post-migration telemetry — not a marketing composite.

Plaid
fintech · payments infra

From 47-minute incidents to 6-minute incidents — without adding headcount.

47m → 6m
median incident MTTR after migrating 142 production clusters
  • Consolidated 11 fragmented dashboards into one opinionated control plane
  • ChaosK recovered 2,140 node failures during the first 90 days alone
  • Engineers on the platform team shifted from >30% toil to <8% toil
Read the Plaid write-up →
Mercury
fintech · banking platform

4.2× tooling spend reduction inside one quarter.

$0.04/pod-hr → 4.2×savings

Migrated 96 clusters off Datadog + New Relic. Landed on PsychoK's capped per-pod pricing — 61% cheaper than the legacy stack at equivalent ingest.

Ramp
fintech · corporate cards

Shipped Friday. No more debugging etcd.

3.8×faster deploys

Replaced four internal YAML pyramids with one curated catalog of 2,100+ vetted Helm charts and ArgoCD ApplicationSets, refreshed every six hours.

Vanta
compliance · SaaS

SOC 2 evidence collection — automated end-to-end.

99.99%uptime

Aligned with HIPAA, ISO 27001, and SOC 2 Type II in one audit cycle. Three consecutive third-party pen tests cleared with no critical findings.

Linear
devtools · project tracking

SRE support that actually pages at 3am.

4m 12smedian first response

Follow-the-sun SRE team staffed by ex-Google, ex-Spotify, ex-HashiCorp engineers — Linear credits them for resolving the August 2024 us-east-1 control-plane degradation in under nine minutes.

industry results · aggregated telemetry 2024

Cross-customer numbers, not adjectives.

Pulled from 1,840 production deployments. These are the figures your security review will ask for.

47m → 6m
median incident MTTR across 380+ production clusters
down from a 47-minute industry baseline
4.2×
average reduction in cluster tooling spend within 90 days
measured against prior Datadog / New Relic stack
94%
3-year customer retention rate
industry benchmark sits at 71% over the same window
14,000+
node failures recovered by ChaosK in customer clusters during 2024
in-house fault-injection engine, no third-party dependency
anonymized · Series B–D SaaS

Not in the named five? Here's a peer comparison.

Six sector profiles, three-figure node counts, concrete percentages. The benchmarks your platform lead will ask about before the first call.

devtools · Series C

220 nodes · developer CI infra

73%toil reduction on the platform team

Replaced a hand-rolled ArgoCD setup and three monitoring vendors with one PsychoK workspace. Five engineers freed up to ship product.

fintech · Series B

112 nodes · payments settlement

6m 04sincident MTTR — versus 52m baseline

Cleared a SOC 2 Type II surveillance audit using only ChaosK-generated fault evidence and PsychoK's audit log export.

healthtech · Series D

340 nodes · HIPAA-aligned workloads

99.99%uptime over 18 months

Passed three pen-test cycles (Cure53, Trail of Bits, NCC Group) without critical findings. Encryption-at-rest and audit-log retention baked in.

e-commerce · Series B

88 nodes · peak retail load

3.1×black-friday throughput, zero manual scale-out

Predictive autoscaling built into PsychoK's control plane replaced a Friday-night war-room ritual that had run for four consecutive years.

AI infrastructure · Series C

480 nodes · GPU training fleet

$0.04per pod-hour — capped, no surprise overages

Migrated off a self-managed observability stack that had drifted past $310k / quarter. Landed at 38% under Datadog's K8s monitoring list price.

B2B SaaS · Series D

195 nodes · multi-tenant control plane

2,100+vetted Helm charts at their engineers' fingertips

Catalog refreshed every six hours. Two platform engineers stopped writing internal YAML templates and started shipping feature work.

We migrated 142 clusters in a weekend. The Monday standup where nobody had to debug etcd was the moment I knew we were done evaluating vendors. Six months later, our MTTR is 6 minutes and the platform team has shipped more product than in the previous year.
Platform Engineering Lead
Plaid · payments infrastructure
> book --assessment --slot this_week
Compliance
  • SOC 2Type II
  • ISO27001
  • HIPAAaligned
Penetration tests
  • Cure53passed
  • Trail of Bitspassed
  • NCC Grouppassed
Awards
  • KubeCon EU '23coolest K8s tool
  • KubeCon NA '24coolest K8s tool
  • G2 Leader4.8 / 5 · 612 reviews
Open source
  • chaoskGitHub
  • argocd-precheckGitHub
  • k8s-cost-explorerGitHub
31,400+ combined GitHub stars across maintained repositories Founding contributor to the OpenFeature K8s operator (CNCF sandbox, March 2024)